Bisbee Automotive & Tire

When buying tires, there are many factors that affect price including brand and tread warranty. Typically, the longer the mileage warranty the higher the cost. There are exceptions, as performance tires typically do not include any mileage warranty due to their material composition (they are "soft" to grip the road surface better for handling purposes).  What most consumers do not recognize is that all tire manufacturers have very specific terms and conditions that must be met in order to have a warranty claim honored. While manufacturers will quickly approve a warranty claim, they will only do so if all the proverbial T's are crossed and I's dotted. Mostly, this means they require that a customer document that they have rotated the tires in accordance with the warranty requirements - typically every 5,000 miles. Without written proof (copies of service records) that the tires have been rotated, as required by the terms of the warranty, the claim will be de ... read more

For over 30 years, the Thibeault family operated Ed's Automotive at our present location. Ed's was known and trusted in the community for having the highest standards of integrity. Their reputation was well-known and every bay was filled all the time. Then in 2016, motivated by health issues, the family sold the business to someone that owned and operated multiple Midas franchises in Florida. Unfortunately, under the new ownership, all of Ed's long-time employees moved on and with them their expertise and integrity. The new Midas quickly developed a reputation in the community for shoddy workmanship and questionable business practices. As a result, the local community lost trust and took their business elsewhere. Also, the new owner paid little attention to ensuring that the facility was well-maintained and did not have the proper equipment necessary to accurately diagnose and repair the increasingly sophisticated technology found in 20th century vehicl ... read more