Bisbee Automotive & Tire

Nice guys. Bruce and Brian. ASE certified so I'm sure they're very knowledgeable. Honest. Didn't try to sell me a bunch of parts or services I didn't need. My AC wasn't working. They ran diagnostics, found the leak right away and replaced the valve that was leaking. They also recharged it. All that ran about $150 which I thought was pretty reasonable. The only reason I didn't give 5 stars was because their synthetic oil change was over $100. I usually do my own but I had to bring it in for the AC and it was due for oil change. Overall, I'd highly recommend them. I've used them 3 or 4 times now and will continue to take my cars there. FYI, one of my favorite things about them is they don't mind replacing tires you bought online. I get a discount on tires and a lot of shops won't replace them unless you bought them from there. Services: Oil change, Air conditioning

I called asking if they do repairs with outside parts because lots of shops do and just don’t provide warranty for outside parts. The guy on the phone was so rude about it. “Outback doesn’t cook outside steaks.” I would never consider you guys for business or refer anyone here! Like what kind of customer service is that? You can simply say, sorry unfortunately we don’t do repairs with outside parts. Like there’s many other ways you could have said that rather than just have a rude tone and response. How you speak to people on the phone sets the tone for your business!!

Great! Services: Tires, Oil change

Bruce and Brian were absolutely amazing. I came in with break issues and they went above and beyond what I could have asked for. They were polite and professional and gave me lots of options for payment. For me, it was a highly stressful situation and they helped me through the whole process calmly. I will be bringing all my car needs back to them. I also love that it is a franchise and I worked directly with the owner of it rather than dealing with employees of a chain. Thank you Bruce and Brian for everything you did. I greatly appreciate all of it! Service: Brakes

This location is amazing ! Bruce and Brian are very nice and professional. I will definitely be going back for all of my future car repairs. Services: Tires, Wheel alignment, Air & Cabin Filter, Oil change

They did a great job for my 2014 Jeep Grand Cherokee. The service was fast and high quality. 100% Recommended! Service: Oil change