Bisbee Automotive & Tire

Friendly; attentive, knowledgeable, and prompt! Thank you.

I was told I had a CV boot cover that was ripped but was never offered the repair or any pricing to handle that. I was also interested in a set of OEM shocks for my car but when I wasn’t offered any information on the recommended repair I just chose not to ask anymore.

Aug 3 I visited this Midas with the hopes of getting an oil change and tire rotation. So as I enter this place of business I see only 1 car in the service area 1 gentleman waiting. Looked around again and saw no other cars or customers waiting. The man at the front desk ask can I help you Sir. Yes I'm looking to have an oil change and tire rotation done on my vehicle. Ok sir, I'm going to need you to leave the car with me for 2 or 3 hours. 🤔 What! So you mean to tell me that I have to wait that long for that simple service and there's only 1 customer being attended to🤨. No thanks that's to long for a service job that takes 45 minutes to a hour wait at Max. Won't recommend them to anyone

You are right. Your store is great. My apologies. The Midas on Wiles Road is horrible. I thought I was eating them. Joe at your Midas is awesome. I've been to your store twice now in 2 weeks. Great quick service at a fair price, similar to how Ed's Auto used to treat all their loyal customers.

I'm just leaving now and couldn't wait to get home. Joe was GREAT he went above and beyond. Explained everything to me. I'll definitely be back for 2 tires and a sympathetic oil change. Thanks again joe! You rock.

I went to this Midas Location over the weekend to get an oil change and tires (None of which happened). The individual at the front counter may have been experiencing a bad day but, that should never be an excuse on why a customer service representative should have such a rude attitude. I made an appointment online but he insisted that I make another one because he did not see it in his computer and after showing him the confirmation email he still required that I make an appointment online for during the week. I was unable to get new tires or my oil changed at this location because no matter how empty the location was the person at the counter just did not want to deal with anyone. I do recommend that customer service reps at Midas find a moment in the bathroom to not bring their stresses or poor attitudes with them to work.

Nice,courteous services. Quick turnaround. Had oil changed and tires rotated in under an hour! Also did a 24 pt.check and remembered to reset the oil reader. Will definitely use again.