This place is a rip off, they tried to charge me $1200 for a part I bought online for $280, they are thiefs.
As I discussed on the phone, we try extremely hard to satisfy and be fair to every customer I did look over your complaint, the estimate we gave you included labor and taxes for $1192.49, labor was $220 and the part was $895.00.As I explained we never buy parts online as we feel they are not the same quality as what we install. You stated that you are able to buy the part from the dealer for a lot less, I called 2 local Chrysler dealerships and the price for the Catalytic converter is $714.00. I feel the price we gave you is very fair. This shop has been here for over 25 years with the same manager running it the entire time, that says something on how the shop is run and how we treat our customers.
- Bisbee Automotive & Tire